FAQ
Below you'll find a list of Frequently Asked Questions.
Please call us or email us if you have questions or need additional information. We're happy to help.
615-884-7520
generalinfo@creationaudiolabs.com
Search the FAQ for entries containing:
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Creation Audio Labs (5 entries)
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If you are not completely satisfied with any product, you may return it for a full refund or credit of the product purchase price. We give you a full 10 days ...
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No. The shop hours are 9am - 5pm central, Monday - Friday. Our webstore is 24/7.
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Absolutely!
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Yes, we ship internationally. However, not all countries are available to purchase from us directly. Some distributors have exclusive rights and you must purchase through one of their store ...
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No. We will service all our products regardless of where you live. You just need to send the product in if you ever need service – warranty or not… You ...
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Redeemer (12 entries)
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It takes a fairly technical discussion about electrical impedances and how signal connections are affected by them. The short answer is the Redeemer preserves your guitar’s sound no matter what ...
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Even if your guitar is pretty good to begin with, the Redeemer will probably help things; it is even more dramatic in a passive instrument. We have diagrams for installing a ...
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We have diagrams for installing a Redeemer here: http://www.creationaudiolabs.com/redeemer
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Yes. We have diagrams for installing a Redeemer here: http://www.creationaudiolabs.com/redeemer
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No matter what’s going on inside the guitar, The Redeemer normally always go last just before the output. All you should have to do is take out the old ¼” jack ...
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We’ve seen on some guitars, Strats and PV Wolfgang for example, the wood around the jack prevents the jack from spreading open exactly right unless it’s rotated to just the ...
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We’ve done many Tele’s – on guitars with the output jack mounted on a plate in the edge of the body, you can usually remove the jack plate and slide the ...
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The Redeemer can operate on as little as 3.6V up to 18V, on a regular 9V battery it should last for several hundred hours. So if you make a habit of ...
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If your tech got it completely wrong and you need to go back to the beginning, here is a great place where you can download a ton of guitar and bass ...
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Very likely for free – especially if you just bought one from us.
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You are into advanced stuff… if you are into DIY customization you’ll love this. You can actually establish a resonance where you want by adding a capacitor before the Redeemer. You ...
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So far that’s always been a very tight “yes”… With the tele in particular, you need the skinniest battery you can find; Energizer is usually about 1/16th inch narrower than most ...
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REDEEMER BELTPACK (1 entry)
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Make sure the battery is good and it’s all installed correctly. Ideally, a good buffer shouldn’t have a characteristic “sound” or change your tone. It should help your guitar ...
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MK.4.23 (5 entries)
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The Holy Fire boost section is 12dB, the MK.4.23 (9V) is 24dB and the MK.4.23 48V Pro is 30dB. Most people say they only really need 6 to 12dB so in ...
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The MK.4.23 48V Pro and the Standard MK.4.23 are not the same inside. The standard MK.4.23 uses a 9V supply but the internal circuit is stepped up to +/- ...
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A lot of guys are using the pedal with their own power bricks like the Voodoo, etc… It’s not a problem to do that… The MK.4.23.Pro-48V pedal ships ...
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Yes, they are True Bypass.
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Yes, The standard "MK.4.23" is a 9V tip-negative pedal and can be powered from any pedal power brick. The M.4.23 48V Pro comes with a 48V PSU and as ...
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Holy Fire (3 entries)
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Here’s the thing with the Holy Fire – it’s not a heavy metal distortion – it emulates the way a tube amp saturates when the tubes are overdriven… The ...
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Yes, the power supply that comes with the pedal will operate on all voltages from 90VAC up to 240VAC, so it would just be a matter of matching the plugs… ...
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The sound and feel really comes down to the way the pedal uses a 1940’s analog computing circuit to wave-shape the signal… 48V is simply what it takes to run ...
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MW1 Studio Tool (6 entries)
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The Redeemer circuit evolved into all our other stuff, MK.4.23, Holy Fire and MW1 have input circuits based on the Redeemer.
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The MW-1 includes rack ears and rubber feet so that it can be rack mounted or used on a desktop.
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The DI is transformerless and intended to plug directly into the line-level inputs of any pro-audio equipment… no phantom power needed, no preamp needed…
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That’s where the MW1 is a real winner – you can dial the input impedance to taste so that it will put just the right load on your pick-ups whether active ...
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Yes, it is OK. The MW1 has a universal power supply that works with all voltages using the same fuse.
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The Redeemer inside the guitar will be the dominant of the two, in this scenario the Input-Z attenuator inside the MW1 will be less noticeable. Really, putting the Redeemer in ...
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