Authorized Service Center

We're an authorized service center for many pro audio companies.  Here are a few:

   

This is our forte. The repair and restoration of mixing consoles - notably Soundcraft, Allen and Heath, Crest and Yamaha - is what sets us apart from all other "repair centers." We are recognized in the pro-audio community as the foremost leaders of our field. Our restoration process is second to none. It is a highly involved series of stages that, in most cases, brings the console back to better-than-new status. We also offer console modifications and upgrades. These include grounding mods, noise floor reduction mods and IC upchipping.

Specialized Repair:

If you have A&H, Soundcraft or AMEK gear that needs attention, there is no other location with as much expertise as ours. You will find no other repair center in North America equipped to work on the Soundcraft DC2000 and DC2020 consoles.

We will also service many other types of pro-audio gear - such as power amps, rack gear, processors, individual mixer modules and much more. We are also equipped to modify existing equipment or custom build devices to suit almost any unique Pro Audio need. Let us know your specific needs and we'll see what we can do.

Our shop is fully equipped for JBL Service and Speaker Reconing - Call and ask Brandon Arora for details! Please contact us with any questions you might have.

Thank you for visiting. We look forward to hearing from you!

Soundcraft Ghost:

Creation Audio Labs has developed an incredible upgrade for the Soundcraft Ghost mixing console that greatly enhances all the sonic attributes of the desk while maintaining much of it's British characteristics!

**We Currently have a modified 24 channel Ghost that a customer relinquished due to non-payment.  We are selling this unit for the price of the service we performed only! It comes with our Powerhouse PSU too.  $5995  It's like getting the console for FREE!!!**

The original Ghost design is very good to begin with, and the IC upgrade puts this desk over the top! The mic pre’s, EQ section, the outputs, B-Mix path, direct output drivers, and aux sections all gain responsiveness and clarity.  The noise floor of the desk drops significantly.  The Left/Right stereo field widens out greatly too, due the improvement in crosstalk. Upgrading the capacitors improves low end clarity as well as tightening up the lo mid frequency repsonse by increasing the values of these caps and replacing the stock capcitors with ones that have a much lower ESR.

The stock Ghost pales in comparison to the modification!

Here are some graphs that help quantify how the modification improves the Ghost:

Creation Audio Labs can do entire consoles, master sections, or individual channels as requested. We recommend that as a minimum, the master section be done first, with the possibility of at least two input channels as well. This gives a stereo pair of "hot rodded" channels through a big time beefed up master section!

During this process, we also perform a general refurb of the console, which is a complete strip down and rebuild of the desk. We address all problems, clean up things, hand re-solder pot and jack connections, etc. Please view the refurbishment / restoration section of our web page for a walk through of this process.

The Process:

-The console is then stripped all the way down. All rearcons, inputs, and master section PCB’s come out. This entails removing all knobs, pot nuts, and screws (and we mean all).

-All metal work, knobs and PCB modules are cleaned with the appropriate chemicals / solutions / high pressure air. -All rearcon jack connections and all pot connections are resoldered by hand. This insures good connection to the PCB and corrects any solder fractures which cause "crackle" and intermittent drop outs.

-All switches are cleaned and lubed.

-All pots are cleaned with very expensive chemical cleaners and HP air.

-All faders are cleaned and lubed, and the hot lead of the fader is moved and resoldered to prevent shorting to adjacent cards. Additionally any hot glue is removed and the wires are securely attached with foil tape. Ghost faders are not typically extremely smooth to begin with, but we have found a special cleaning and lube process that makes them as silky as possible. The fader mods do not effect the audio, they only improve the reliability and feel.

-All insert jacks are replaced with gold Neutrik jacks.

-After the refurb process is complete the console is reassembled and fully tested via oscilloscope waveform analysis and condenser mic "live" audio testing. All noted or found problems are corrected.

- Additionally, the power supply is QC’d and trimmed to exacting specs.

- All IC's in the audio path are replaced with our compliment of Burr Brown, Analog Devices and National Semiconductor IC's.

- All the Jamicon SK series stock capacitors (general purpose caps) are replaced with the Panasonic FM series high performance capacitors.

Pricing:

24 Channel: $4781

32 Channel: $5938

Expander Sidecar: $3825

Per module pricing:

Input Module w/ Neutrik gold insert jack replacement: $132.30

Group Module: $150.70

Studio/Oscillator Module: $154.65

Aux Master Module: $164.90

Master/CRM Module: $242.62

Master section Neutrik gold jack upgrade (19 jacks): $168.06

Note: Per module pricing will also incur additional labor for diagnostic and bench testing. Call us for more details.

****Pricing is subject to change. Please call for current prices.

****For information on refurbs / upchips on other consoles please call us for a quote!

Console Restoration:

Here at Creation Audio Labs we go beyond the standard repair work that might be found at a typical repair center. In fact, our refurbish and restoration process is unlike any that all other companies offer. The services we provide are of the highest caliber. In most cases, the console is restored to "better-than-new" status. This procedure will cure intermittent pops and crackles, restore lost channels, correct super- and sub-sonic distortions and strengthen the console to increase its durability and stability. To find out more about this detailed process, please view our slideshow below.

This is a flash slideshow that is controlled by the round controller with arrows pointing to the left and right. Captions at the bottom tell you what is happening in the picture. Thanks and enjoy the show!

Pro Audio Service Testimonials:

"Back from Bonnaroo. It went great and the Calrecs worked flawlessly and sounded fantastic! Everyone was really knocked out by the recordings. 31 bands in three days. Thanks for getting us through the harrowing setup night beforehand."
-Lij Shaw Recording Engineer/Producer Nashville, TN

"Alex,
Just wanted to drop you a email and thank you again for taking care of my DC2020! I finished installing everything last night and I am very pleased with the results. I got the computer talking to an old 486 and it's working great! I will admit that I never thought I would ever use the 486 again, but I knew there was a reason I kept it all these years!
I've also got it sync'd to my Big Ben Clock system. I finally got to hook up my video system, and everything is clocking like no other! This console has never ran quieter either!

You are the man when it comes to these, and if there is anything I can do for you please let me know! Thanks again!"
-Pete Tewes - Re'Pete Studios - Portland, OR

"You guys rock! I sent my Soundwebs in on a Monday afternoon, and I had them back in my hands on Wednesday morning! And they work perfectly. There is going to be a very happy group of actors this weekend. Kudos on amazing service!"
-Todd Sandridge Technical Assistant - Hemmens Cultural Center - Elgin, IL

"In the A/V world the worst possible thing to deal with is having a DSP go down. In the A/V world the second worst thing to deal with is getting equipment repaired. My experience with C.A.L. was the best repair experience I have ever had!"
-Chris Joyce, CTS J Systems - Entertainment Technology Group

"Alex, Just thought you might like to know that during this session we compared your Ampex MX-10 mod to the newer Inward Connections MP tube mic pre (based on the Universal Audio mic pres). The Ampex beat it out with much higher gain too for an RCA 74B Jr ribbon mic). Nice work. I can't wait to try it on other stuff."
-Lij Shaw Recording Engineer/Producer Nashville, TN

"C.A.L. rocks. At the Henry B. Gonzalez Convention Center in San Antonio Texas, we have the single largest installed BSS Soundweb network in the world. As many of our units are some of the earliest manufactured, installed devices, when something does go down we send it to the guys who know more about them than any other techs in the world. Creation Audio Labs--The original factory service guys. The guys at Creation get our devices back quicker than any other company and it is factory perfect. The best part is that they return our phone calls. I love our BSS equipment and will only send it to the best Service Techs in the country. CAL thanks for expediting our gear so quickly, and Mike thanks for always being so easy to work with."

-Blake Rothstein CMP Technical Systems Supervisor San Antonio, TX

"Mike and the gang at Creation Audio Labs did an amazing job repairing our BSS unit. The service was prompt, professional, budget friendly, and sympathetic to our tight theatrical scheduling needs."
-David Stephen Baker Dallas Theater Center Resident Sound Designer Dallas, TX

"I live in Ohio and I needed my Soundweb 9088ll serviced. I sent it to Mike, and I had it back fixed and working great in less then a week. And it is still working. I didn't have to send it back. It was done right the first time. You did a great job. THANKS!!!"
-Rob Snyder Chillicothe, Ohio

"Creation Audio Labs, Inc. repaired a couple of BSS Compressors/Limiters for us. They have been working flawlessly since being returned. The work was done in a timely manner. I will use you again I'm sure, since equipment will always breakdown."
-Jerry Bogan Audio Supervisor Ameristar Casinos Kansas City, MO

"Great service, quick turn around time. Mike is a pleasure to do business with."
-Mark Loalbo General Manager North American Theatrix Waterbury, CT

"The Omni drive you guys fixed is still working fine. Thanks for the great service!"
-Ryan M. Glick Chosen Sound and Lighting Longwood, FL

"Thanks guys for all the Great Work and Excellent Support! It is a pleasure to be associated with such a professional group that performs quality work, and really cares about the customer. Keep it up gang!"
-Bill Rice Clair Brothers Nashville, TN

"Thanks for the great deal on the used FCS-960...Working great. Also, the repair of the Omnidrive was perfect. Look forward to working with you in the future."
-Tom Provenza Blue Line Audio Glenn Dale, MD

"Hey Alex, Haven't talked to you in a while, but I was just sitting here in a session punching in piano on analog tape with the sustain pedal down the whole time, and there simply aren't any gaps; everything's smooth as silk. And I thought to myself, "gee, Alex Welti has made my life so much simpler. So, thanks!"
-Brian Carter at Paradox Productions in Murfreesboro