CONTACT
Creation Audio Labs, Inc.

5560 Murfreesboro Rd

Lebanon, TN 37090

 

615-884-7520 ph.

615-884-7521 fax

 

Email: Info@creationaudiolabs.com

 

Hours: Monday to Friday 9am to 5pm CST

 

Weekends by appointment only

 

After hours emergency:

Alex "Skip" Welti

Email: Alex@CreationAudioLabs.com

615-308-3617 cell or text message

Creation Audio Labs promises NOT to spam you with emails and we will never sell our email list.  We may send out an occassional newsletter to announce a product giveaway, share some helpful tips or exciting news...  If you ever change your mind you can tell us to take you off the list anytime...

Impressum

The website www.creationaudiolabs.com is operated by Creation Audio Labs, Inc.

 

Creation Audio Labs, Inc. is a registered US enterprise developing, producing and selling musical instrument effects pedals and recording studio electronics.


Creation Audio Labs, Inc. serves clients worldwide and cooperates with partner shops in selected countries.


The website and all data collected via electronic forms or order entries is hosted and housed by www.WIX.com.
 

Your privacy

Your privacy is important to us and we want your visit of our website to be a safe, pleasant and informative experience. This page informs you in detail about personal data that we gather and your privacy.

PERSONAL INFORMATION
We collect customer information during the ordering process in order to make sure that our products are delivered properly and to serve you. Never will this information, names, addresses, phone, fax, e-mail, comments or any other information communicated via this website to us,  be handed over for free or sold to external bodies. Address and order information can be communicated to logistics provider who ship your orders. They do not store any information beyond the temporary need to make your order ready for shipment.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you regarding applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


COOKIES
Cookies are used on some areas of our site. Cookies are small text files placed on your hard drive that allow our site to store tokens of information in your browser. It gives your browser an identifier used only while you are on the site. This enables us to analyze how visitors use the site, allowing us to continually improve the service it provides.  We do not link personal data to the information contained in the cookie to determine or track the identity of any user on creationaudiolabs.com

If you do not want to receive a cookie from creationaudiolabs.com or other sites, it may be possible to set your browser to notify you when a cookie is sent to you. However, the shopping cart functionality might be affected. You can always reach us by mail in this case to communicate your order.

If you don’t want us to process your data anymore, please contact us at info@CreationAudioLabs.com or call us at 615-884-7520.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@CreationAudioLabs.com or call us at 615-884-7520.


QUESTIONS
For questions concerning your personal data, please contact us here:

Creation Audio Labs, Inc.
3668-B Central Pike
Hermitage, TN 37076
USA

Tel: 615-884-7520


e-mail:

info@creationaudiolabs.com


Company management:

Mr. Gary Gistinger

Place of jurisdiction:

Hermitage, Tennessee, United States of America